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How can companies transform their business and where can digital technologies like artificial intelligence (AI) help?
You’ll have read a lot about generative AI: technologies like the frighteningly realistic (and sometimes just frightening) chatbot ChatGPT, which have been added to popular search engines.
But numerous other similar technologies have been released, representing a step forward in AI’s development, including image creators like Midjourney, Dall-E and Stable Diffusion; and Copilot, which turns natural language into computer code.
According to PwC, AI will add $15 trillion to the global economy by 2030. Within companies, chief information officers are also eager to integrate AI into their operations in order to enable more efficiency in workflows and innovation. In fact, the Lenovo Global CIO Study released this year pointed out that many CIOs rank AI and machine learning as urgent priorities to be addressed. The study also found that 88 percent of CIOs are also using or planning to use it in the next 12 months.
Read more: How AI and 5G can power innovation and productivity in the workplace
Where is it used?
The adoption of digital technologies such as AI, big data and the Internet of Things (IoT) varies across industries. According to Lenovo’s Intelligent Transformation Index, some of the highest overall levels of adoption are seen in firms in supply-chain sectors such as manufacturing and logistics, and knowledge-based sectors such as professional, scientific and technical services.
By contrast, lower adoption rates are seen in industries, such as food service and construction, where businesses tend to be family-run or smaller, thereby lacking the scale or resources to invest and deploy such technologies.
Managing a hybrid or global workforce is also a major challenge that companies are addressing by investing in technologies like AI. Two of the leaders providing such solutions to them are Lenovo and Intel.
Read more: 6 non-fiction books to guide humans through the age of AI
