Manisha Wijesinghe, the executive director of Help for Domestic Workers (Photo: Affa Chan / Tatler Asia)
Cover Manisha Wijesinghe, the executive director of Help for Domestic Workers (Photo: Affa Chan / Tatler Asia)

In our 10 Minutes With … Manisha Wijesinghe, the executive director of Help for Domestic Workers shares with us why the well-being of domestic helpers benefits society at large

Do a Google search on “domestic workers in Hong Kong” and you will find the most commonly searched for questions revolve around their salaries or the laws that affect this group in our city’s society. According to Manisha Wijesinghe, the executive director of Help for Domestic Workers, a local charity that works with Hong Kong’s migrant domestic workers, this reflects Hong Kong’s sentiment towards domestic helpers: “We see them only as employees, not whole human beings”, she says.

Wijesinghe’s NGO not only provides legal help and an emergency shelter, but also mental health support to domestic workers—considering the pressures involved in their relocation to Hong Kong, that support is of paramount importance.

In case you missed it: Mother’s Choice hosts inaugural Family Fun Fair to raise money for mums and children in need

“They come to Hong Kong with a lot of hopes, but also with the pressure to provide financial support back home,” she says. “Then they literally stay at their place of employment, so they can’t really switch off from work in the evening and go home to decompress. This can lead to anxiety and a sense of isolation that take a toll on their mental health.”

Ahead of World Mental Health Day on October 10, we sit down with Wijesinghe to discuss the mental health of domestic helpers in Hong Kong, an often overlooked topic, and the work her organisation is doing to address this issue.

Your non-profit, Help for Domestic Workers, provides legal and other aid to foreign domestic helpers in Hong Kong. What inspired you to take up their cause?
When I first came to Hong Kong, I saw domestic workers gathering on Sundays to enjoy their one holiday during the week. It was such a strong visual representation of how intrinsically they are rooted in Hong Kong society’s fabric, but it was also a visual symbol of the many challenges they face.

As someone who had just moved to Hong Kong, I felt I could relate to these challenges to a degree but, of course, not the full scope of it. Things like leaving your home, navigating a new culture, language and food are things that anyone who moves overseas faces. So that’s what resonated with me and made me take up this cause.

Domestic workers in Hong Kong are a particularly vulnerable group that face barriers when accessing care and support. Can you explain what some of these barriers are?
First, there’s the logistical barrier to accessing services. Many of them work six days a week [with only] Sundays off. But most offices, be it in the government or private sector, are closed on Sundays too. Then there’s the language barrier—sometimes they don’t know how to fill a form in Chinese or English. And beyond these practical obstacles, they also fear being judged if they reach out for help.

Mental health is an oft-neglected topic when it comes to discussing the well-being of domestic helpers. What are some of the issues they face regarding mental health?
We often see domestic helpers in a one-dimensional way—as employees working in our homes. We tend to forget that they might have their own emotional struggles.

Many helpers come to work here with a huge financial burden. They support five to six family members back home on average, and that can lead them to feel anxious. Then, a lot of them are mothers who feel guilty about leaving their kids behind and missing out experiencing their childhood. Despite facing these issues, they can’t afford to pay for counselling. And though government services are available, these offices are not open on Sundays, and there’s usually a long waiting period. Domestic workers also feel that if they open up about their mental health struggles, they will be considered unfit for employment, so they keep silent and carry on, which exacerbates the issue.

How does Help for Domestic Workers provide them with the mental health support that they need?
We take a multi-pronged approach: we try to prevent crisis, respond to needs. and build a community. We call this our three pillars of intervention.

To prevent crisis, we hold mental health classes that teach them self-coping mechanisms to deal with low-level stress factors.

To respond to immediate needs, we hold one-on-one counselling sessions for which we partner with pro bono counsellors. Some domestic helpers are survivors of assault or human trafficking, [so] we need to make sure that they deal with their trauma before they return to the workforce.

Lastly, we try to build communities through yoga classes, kickboxing, meditation workshops or hikes so that these workers don’t feel isolated and can build resilience through having conversations with their peers.

Considering the mental health of domestic workers has a ripple effect on the well-being of the families they work for, why does it seem like there is such apathy towards domestic helpers’ well-being in Hong Kong?
When we start conversations on domestic helpers’ mental health, a lot of employers say that it didn’t occur to them to think of this issue from this perspective, but once they dwell on it, they realise that they do care about their domestic helpers’ well-being. So, we want to spread awareness among employers as well, so that they can encourage their employees to do things that make them happy, be it going on hikes or building a community with their peers. 

What are some of the visions and goals that are in the pipeline for Help for Domestic Workers?
Our vision is to see domestic workers fulfil their dreams—whether that’s building a house in their home country or ensuring their children’s education. We want to put the topic of helpers’ mental health front and centre and drive conversations around it.

We also want to help employers more. If an employer has questions or concerns about employees, we can address them. After all, employers and employees are in a partnership, and if both parties are happy, then it creates a positive environment in homes. Our goal is to ensure that it’s a long and strong partnership that benefits both.

Topics